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Privacy Policy

Last updated: May 2026

1. Introduction

V AGENCY ("we", "our", or "us") is a digital marketing agency based in Colombia. This Privacy Policy explains how we collect, use, store, and protect personal information when you visit our website or interact with our services.

2. Data We Collect

We may collect information you provide directly through our contact forms, including your name, email address, phone number, company name, and the content of your messages. We also collect technical data such as IP address, browser type, device information, and pages visited, through standard analytics tools.

3. How We Use Your Data

Personal data is used solely to respond to inquiries, provide the services you request, send relevant business communications, and improve our website. We do not use your data for automated decision-making or profiling.

4. Cookies

Our website uses cookies and similar technologies to ensure proper functionality, remember preferences such as your selected language, and gather anonymous statistics about how the site is used. You can disable cookies in your browser settings at any time.

5. Contact Forms

Information submitted through our contact forms is transmitted securely and stored only as long as necessary to respond to your request and maintain a record of our communication for legitimate business purposes.

6. Data Protection

We implement appropriate technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure, or destruction. Access to personal data within our team is restricted to those who require it to perform their duties.

7. Third-Party Disclosure

We do not sell, rent, or trade personal information. Personal data may be shared with trusted service providers (such as email, hosting, and analytics platforms) strictly for the purposes of operating our business and only under appropriate confidentiality and data-protection agreements.

8. Your Rights

You have the right to access, correct, update, or request deletion of your personal data. To exercise these rights, please contact us using the information provided on our website.

9. Updates to this Policy

We may update this Privacy Policy from time to time. The most current version will always be available on this page, with the last update date clearly indicated.

10. Contact

For any questions regarding this Privacy Policy or how we handle your personal data, please contact us at contact@vagency.co.